Thousands of T-Mobile customers report outage as phones show SOS only mode
T-Mobile customers across the United States are reporting widespread service outages, with many users unable to make calls, send text messages, or access data.
The outage began around 11:00 AM EST and has affected customers in major cities such as New York, Los Angeles, and Chicago. T-Mobile has not yet released an official statement on the cause of the outage, but some users are reporting that their phones are displaying an "SOS only" mode.
This indicates that the phone is unable to connect to the T-Mobile network and can only be used to make emergency calls.
T-Mobile customers who are experiencing the outage are advised to check the company's website or social media channels for updates. The company is expected to release a statement on the cause of the outage and the estimated time of restoration soon.
Here are some tips for T-Mobile customers who are experiencing the outage:
- Try restarting your phone.
- Check the T-Mobile website or social media channels for updates.
- If you are able to connect to Wi-Fi, you may be able to use your phone to make calls and send text messages.
- If you need to make an emergency call, you can dial 911.
We will continue to update this story as more information becomes available.